Among the most distinguished purveyors of health and beauty products in the UK, Boots is at the top of the list. Specializing in pharmaceuticals, the company also offers a wide range of fragrances, toiletries, electricals, toys, and optical services—all at reasonable prices. The company was started in the 19th century when John Boot, an agricultural worker, relocated to Nottingham to open a small herbalist store on Goose Gate, from which he prepared and sold herbal remedies. The business drew large acclaim, particularly from Nottingham’s working poor, many of whom could not afford to see a doctor. Today, Boots is the premiere pharmaceutical purveyor in the UK, operated several different store types to make sure that all UK residents’ health and beauty needs are met.
While Boot’s pharmaceuticals selection is broad, the company catalogue allows shoppers to browse by name brand, price range, and or the condition for which you are being treated. In fact, Boots online pharmacy allows for delivery right to your door. The online service will keep track of your prescriptions to make sure that you have enough when you are running low. Of course, some medicines, like certain painkillers, have certain restrictions regarding the quantities that can be delivered at a time, and in these case Boots will always let you know. If you add a pharmacy medicine to your basket (marked with a [P] on their site) you will be asked to provide additional information in the form of a short questionnaire. This is so that the pharmacist can check that the medicine is appropriate. If there are no problems, your order will be approved and despatched straight to your delivery address. A signature is required when the parcel is delivered. Occasionally the pharmacist may need to contact you to discuss your order. Generally this will be about the items you have added in to your basket; for example, it might be about the amount of paracetamol, aspirin, etc. you would like to order. If necessary your Boots Pharmacist will contact you by telephone or email.
Regarding Boot’s delivery services, they will notify you when they have despatched your order, which will normally be within two working days. They offer free delivery on all prescription orders over £40. Orders containing prescription medicines can be delivered to your home or place of work. If your order is being delivered to your home or work address it must always be signed for by an adult. If no one is available to sign for your order, the courier will leave a card detailing how you can collect your order or have it redelivered. The delivery cannot be signed for or left with anyone under the age of 18, posted through the letterbox, or left in a secure area. Private prescriptions can only be dispensed under UK law when Boots receives a prescription written by a doctor who is registered with the General Medical Council in the UK. The company offers the facility to save a quotation for private prescriptions. Any prices quoted will be honoured for at least 14 days. Where a doctor indicates a repeat dispensing instruction on a private prescription, Boots is able to hold your prescription and dispense subsequent repeating quantities according to your instruction. Some prescriptions, like NHS prescriptions, can only be dispensed when the prescription is provided by a doctor who is registered with the General Medical Council in the UK.
The prices of Boots pharmaceutical products range from less than £2 to over £200. Most products are available in brand name and generic versions, though you should always consult your doctor before making a decision.
Boots offers a variety of additional services for its pharmacy customers, like their Minor Ailments Service, which is designed for individuals who do not pay for their prescriptions; this service provides them to receive free advice regarding ailments such as hay fever, coughs, and colds. Currently, this service is available in Scotland and Northern Ireland and select stores in England and Wales. Boots’ Drug User Service helps to engage users in drug treatment and to reduce drug related harm and crime via supervised consumption of heroin substitutes and by offering needle and syringe exchange schemes. Supervision prevents diversion of legally prescribed methadone onto the black market. This service is available from selected pharmacies across England, Wales and Scotland. Boots also offers a weight loss program designed by experts and is based on a tried and tested approach that can double a person’s chance of achieving a 10% loss in body weight over 12 months, compared with trying to follow diet and exercise recommendations on their own. It is aimed at individuals with a BMI of 28 or more needing medically significant weight loss. This service usually entails an in-depth discussion with a Boots pharmacist and an effective weight loss medication, as well as a series of follow-up consultations.
Boots understands the financial strain often caused by health and fitness products, and the company prides itself on its dedication to value and fair prices. Their pharmacists and beauty consultants, all of them highly skilled, offer free health and beauty advice, and many of Boots’ beauty products are available for as low as 50p. Plus, shoppers can save even more with a Boots Advantage Card, by which you accrue points, each of which is equal to one penny to spend on products in the store.
Shopping with Boots online is easy. As well as being the most visited Health and Beauty retail website in the UK in 2007, May 2008 saw Boots.com voted the ‘Best Beauty Website’ by the Sunday Times. Boots is progressing well with its multichannel strategy, which ensures customers access to the fantastic Boots range that the company is famous for in the most. Boots has strengthened its customer offering through the launch of its exclusive online Beauty Boutique, featuring our customers’ favourite cult beauty brands, such as Bliss, Caudalie, This Works, MOP and Burt’s Bees.
Whether you’re shopping in-store or online, Boots is the place to go for all your health and beauty needs.